Medical accounts receivable (AR) management is the final step in revenue cycle management (RCM) — and one of the most critical. For many ophthalmology practices, this area is often overlooked or under-managed, resulting in uncollected revenue and disrupting overall billing performance. Eye Care Billing Consultants (ECBC) supports practices by dedicating focused resources to accounts receivable as part of a complete eye care billing operation.
Rather than treating accounts receivable as a standalone task, our highly skilled team manages AR as part of the ongoing claims processing, payment posting, and follow-up. Our services support consistency across the revenue cycle and help practices maintain better visibility into outstanding balances.
What Is Accounts Receivable?
For an ophthalmology practice, accounts receivable are the outstanding payments owed to the practice by patients, insurance companies, or other third-party payers for ophthalmic services provided. These services may include eye exams, vision tests, surgical procedures, prescription eyewear, contact lenses, and other eye care treatments.
Managing these balances requires familiarity with payer rules, ophthalmology coding, and the reasons claims may stall or go unpaid over time.
How Can Managing Accounts Receivable Help Your Ophthalmology Practice?
At ECBC, we have consulted clients who are happy to collect 80% of their accounts receivable and give up the remaining 20%. This is diminishing their RCM and damaging the overall financial health of their eye care practice.
ECBC believes in maximizing returns, including on aged receivables. We work diligently to ensure you collect as much of your outstanding amounts as possible to optimize your revenue cycle management.
Assigned Accounts Receivable Billing Specialists
ECBC’s medical accounts receivable solutions differ from many of our competitors in that we go the extra mile to resolve any issues that prevent timely payment.
Whether it be an insurance credentialing or participation issue, an EDI enrollment issue, a claim error, or any other problem in between, we take all the necessary steps to finalize your receivable medical billing so that your claims are processed and paid as soon as possible. In addition, we are available to “scrub” old accounts receivable that have accumulated over time. We even have clients for whom we specifically only work on their receivables.
Keeping receivables as low as possible is our goal for every one of our ophthalmology clients. We ensure that all our clients get paid for all the work they complete, specifically accounts receivable, which sets us apart from other ophthalmology billing companies.
Why Choose Eye Care Billing Consultants for Accounts Receivable Support?
Accounts receivable services at Eye Care Billing Consultants are handled by billing specialists who work exclusively with eye care practices. All AR activity is overseen within the broader billing workflow and supported by dedicated account management.
Our approach includes:
- Certified professional billers with ophthalmology experience
- Account managers who monitor billing activity and AR performance
- Identification of billing patterns that contribute to delayed payment
- Ongoing communication with practices to prevent repeat issues
- Coordination with coding, credentialing, and claims follow-up
This structure allows issues to be identified early and addressed consistently rather than repeatedly resurfacing in aged AR.
Contact Eye Care Billing Consultants
Reach out today to Eye Care Billing Consultants to learn more about our complete revenue cycle management solutions, and let us handle the business side of things so that you can focus on your patients! Call us at (646) 630-8588.